Mobile Broadband in France

Michael
September 3rd, 2009

Bad news in France: The mobile broadband market here is very un-competitive — the French are very behind the times when it comes to 3G. Lame, France.

I’m amazed that telcos are allowed to use the word ‘unlimited’ (or rather, illimité), when the quotas behind the scenes are not only present, but so restrictive. Where are the consumer protection organisations in all this?

I hear that a French address may be required to buy a PAYG sim card, at least with Orange, and possibly with other carriers. Not sure how to get around that one — some people (like this person) have bought SIM cards on eBay.fr first.

I think Auchan have the least worst option, although it is quite poor. Anyway, the options, such as they are:

Auchan

Auchan offer a mobile internet service, sans engagement: €20 for the SIM card including 5 hrs use/250 Mb) or €30 for a modem too (2 hrs/250 Mb included), then €30 gets you a month of access with a 2 GB quota.

It is unclear on whether VoIP is allowed: There is a notice saying it is prohibited underneath the hourly recharge options (presumably including the time included with the starter kits), but nothing underneath the monthly options. This may be careless copywriting, or VoIP may actually be allowed with the monthly options.

The monthly options are described as ‘un compte bloqué’ (a locked account), which may mean they’re only available when you buy the locked modem. I’m awaiting clarification from their sales team.

Orange

Orange offer pre-paid mobile broadband, but the available offers are appalling. Orange limit use by time, and the most one can buy is 4 hours for — wait for it — €20. Ouch.

The only other option I could find is to get a ‘Mobicarte‘ SIM card for €15, then equip it with the ‘Internet Max‘ option which for €12/month gets you “unlimited” Internet access which is really a 500 Mb quota (shaped after), with no email included (they presumably do deep packet inspection, identifying IMAP/POP/SMTP traffic and charging it separately), VoIP prohibited, and use on a computer (with a modem) prohibited. Unlimited indeed. While they offer a slightly less horrendous offer to iPhone users, it apparently isn’t available to Mobicarte customers.

SFR

SFR have an ‘SFR La Carte‘ offer, €15 for a SIM card, then customers with an iPhone can recharge with an option which gives ‘unlimited’ Internet access for a certain number of days, e.g. 20 days for €20. The small print says what you actually get is 500 Mb quota (shaped after), no VoIP or modem/computer use.

The only other option with SFR is their Pass Internet 3G+ which, like Orange, offers time-limited ‘passes’, at outrageous prices: €26 for 8 hours, €40 for 15 hours. Wow. This may also require you to buy a modem from them.

Bouygues

Bouygues offer a pre-paid SIM card for €15, then you can select an internet access offer which costs €2 per day for 10 Mb, and €8 for the day if you exceed 10 Mb (lasts until midnight). VoIP and modem use aren’t allowed.


Local broadband countries

Mobile Broadband in Ireland

Michael
August 19th, 2009

Ireland has the same requirements for contracts as UK, so the menu again had only prepaid on it. In the prepaid broadband-ish market, there are only two contenders.

3

This is who we settled on, after failing to get along with Meteor. 3 Ireland are a little challenging for passers-through, as they refuse to sell you pre-paid Internet without selling you an insanely expensive USB modem as well (we’re talking 70-something Euros for the entry-level modem).

However, it was a friendly 3 attendant who proposed the solution we are implementing: Go ahead and buy the modem, then you have 14 days in which to return it. It just so happens when we decided to go with 3, we only had about 12 days left in Ireland, so it’s just fine with us — we’ll drop into Wexford on our way out. We bought the really expensive model. This strategy would presumably work longer-term as long as you were able to find a 3 store within the 14 day period, and another different store to buy a new modem for the next 14 day period. Still, screw you, 3. Get a clue.

3 Ireland have a different pre-paid scheme to the UK — it’s more time-oriented, with top-up packages in 1 day (€5 I think, with 500 MB quoto), 1 week (€10, 2 GB quoto), and 1 month (€25, 10 GB quota). In their infinite wisdom, they only offer top-up vouchers in increments of €10, so if you were after the €5 or €25 package, you gotta fork over an extra €5.

Their coverage and service quality isn’t fantastic, but neither is 3 UK, or any other carrier I’ve ever been with, to be honest. It’ll do.

Incidentally, although the attendant in Galway warned me against using anything but their modem on the network, my iPhone works brilliantly with it. I just put the SIM card in there, enabled tethering with Ben M’s brilliant profile generator, and all is well.

Meteor

This was a tricky one — Originally, Meteor’s PAYG plan seemed like a reasonable choice. €1 per day with a 50 MB/day limit was restrictive, but at least they don’t force you to buy a modem you don’t want.

However, firstly, 50 MB gets you nowhere, and secondly, their coverage and quality are absolutely appalling. Where 3 gives perfectly usable 3G, Meteor give you flaky/unusable EDGE or GPRS. Outside major urban centres, you’ll get GPRS which may, if you’re lucky, load a page of Google search results. You won’t be able to load images or even post to Twitter, though, I found. Awful. Steer clear.


Local broadband countries